Refund and Returns Policy
Refund Policy
Effective Date: 15 Feb 2025
At Parilibas, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a hassle-free return and refund policy as outlined below.
1. Eligibility for Returns & Refunds
We accept returns and issue refunds under the following conditions:
- The item must be unused, unwashed, and in its original condition with all tags and packaging intact.
- The return request must be initiated within 7 days of receiving the product.
- Refunds are not applicable for sale or discounted items.
- Custom-stitched or altered products are not eligible for returns.
2. How to Initiate a Return
To request a return, please follow these steps:
- Email us at care@parilibas.com with your order number, item details, and reason for return.
- Our team will review your request and provide return shipping instructions.
- Ship the item back to us at the provided address.
3. Refund Process
- Once we receive and inspect the returned item, we will process the refund within 7 business days.
- Refunds will be issued via the original payment method.
- Shipping charges are non-refundable.
4. Exchanges
We do not offer direct exchanges. If you need a different item, please place a new order and request a refund for the original item.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or refund.
6. Contact Us
For any refund or return-related queries, reach out to us: 📧 Email: care@parilibas.com
📞 Phone: 81400 13146
📍 Address: Channi, Vadodara, Gujarat
By making a purchase on our website, you agree to this Refund Policy. Thank you for shopping with Parilibas!